Privacy Policy for Shebah Farms Ltd
Effective Date: 01/01/2023
This Privacy Policy (“Policy”) applies to Shebah Farms Ltd (“we,” “our,” or “us”), and governs the collection, use, disclosure, and protection of your personal information when you visit our website, engage with our services, or interact with us in any capacity. We are committed to ensuring the privacy and protection of your personal data in compliance with applicable laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) for residents of the European Union, and other relevant U.S. privacy regulations.By accessing or using our website and services, you agree to the terms outlined in this Policy. If you do not agree with these terms, please do not use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us when you:
- Create an account on our website.
- Place an order for our products.
- Subscribe to our newsletters or marketing communications.
- Contact us via email, phone, or through our website.
The types of personal information we may collect include, but are not limited to:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username and password for your account.
- Payment Information: Credit card details and billing address necessary for processing transactions.
- Demographic Information: Age, gender, and preferences related to our products or services.
- User Content: Any content you submit through forms on our website or social media interactions.
1.2 Non-Personal Information
We may also collect non-personal information that does not identify you as an individual. This can include:
- Usage Data: Information about how you use our website, including your IP address, browser type, operating system, pages visited, time spent on pages, and other usage statistics.
- Cookies and Tracking Technologies: We utilize cookies and similar technologies to enhance user experience and analyze site traffic.
2. How We Use Your Information
We may use the information we collect for various purposes, including but not limited to:
- To Provide Our Services: Processing orders and managing your account.
- To Communicate With You: Sending confirmations, updates about your order status, customer support responses, and promotional materials.
- To Improve Our Services: Analyzing usage patterns to enhance user experience on our website and develop new products or services.
- To Conduct Marketing Activities: Sending newsletters, promotional offers, and other marketing communications (you can opt-out at any time).
- To Comply With Legal Obligations: Ensuring compliance with applicable laws and regulations.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers
We may engage third-party vendors and service providers who assist us in operating our website or conducting our business. These service providers may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.2 Legal Compliance
We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency). This includes protecting our rights, privacy, safety, or property, as well as those of others.
3.3 Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or similar transaction involving Shebah Farms Ltd, your personal information may be transferred as part of that transaction. We will ensure that any acquiring party agrees to handle your personal data in accordance with this Privacy Policy.
4. Data Security
We take data security seriously and implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: Sensitive data is encrypted during transmission using secure protocols (e.g., SSL).
- Access Controls: We restrict access to personal information only to authorized personnel who need it for legitimate business purposes.
- Regular Audits: We conduct regular security assessments of our systems to identify vulnerabilities.
While we strive to protect your personal information through these measures, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights
Depending on your location and applicable laws (such as CCPA or GDPR), you may have specific rights regarding your personal information:
5.1 Right to Access
You have the right to request access to the personal information we hold about you.
5.2 Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
5.3 Right to Deletion
You have the right to request deletion of your personal information under certain circumstances.
5.4 Right to Object
You have the right to object to processing activities under certain conditions.
5.5 Right to Data Portability
You have the right to request a copy of your personal data in a structured format that is commonly used and machine-readable.To exercise these rights or if you have any questions about them, please contact us using the contact information provided below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies (e.g., web beacons) for various purposes:
6.1 Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our website.
- Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous data.
- Functional Cookies: Allow us to remember choices you make (e.g., language preferences).
- Targeting Cookies: Used for advertising purposes and tracking user behavior across websites.
6.2 Managing Cookies
You can choose whether to accept cookies through your browser settings; however, disabling cookies may affect your ability to use certain features of our website effectively.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We do not control these external sites’ content or privacy practices and are not responsible for their policies or practices regarding your personal information. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children under this age. If we become aware that we have collected such information without parental consent, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page with a new effective date at the top of this Policy. We encourage you to review this Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Shebah Farms Ltd
Laikipia County
Kenya
Email: info@shebahfarms.com
Phone: (+254) 708 334424
Your privacy is important to us at Shebah Farms Ltd., and we are committed to protecting your personal information while providing high-quality products and services tailored just for you! Thank you for trusting us with your data!